Technology operator · Systems builder

I build the systems everything else depends on.

I’m Che Shiva — an enterprise technology leader and hands-on engineer working across infrastructure, cloud, AI, and on-chain systems. I keep critical technology dependable while building what comes next.

Explore selected work → Email me

Plano, Texas Enterprise + emerging technology

Building now

Operator instincts. Engineer fluency.IT · Cloud · AI · Blockchain

30+years in production technology

14+years of continuous leadership at AXS / AEG

2,800+users served by production on-chain systems

01 / Story

Reliability shaped the operator. Curiosity kept the builder alive.

For three decades, I’ve worked where technology has to perform in the real world. My path began in hardware engineering at Compaq, matured inside regulated enterprise operations at Takeda, and continues in technology leadership at AXS / AEG.

Along the way, I never stopped building: cloud-native architectures, multi-agent AI platforms, and production smart contracts. The thread through all of it is simple — understand the system, stay calm under pressure, translate complexity, and make the next version better.

Foundation

Compaq / The Answer GroupHardware engineering, diagnostics, and systems thinking

Discipline

Takeda PharmaceuticalsRegulated operations, ITIL practice, and executive support

Leadership

AXS / AEGEnterprise IT operations, infrastructure, and modernization

Frontier

AI + On-chain SystemsHands-on platforms, agents, and production smart contracts

02 / Selected work

Three arenas. One operating mindset.

Cloud architecture

Modernizing enterprise support

Designed a cloud-native contact-center direction using Amazon Connect and Zendesk AI, with resilience, automation, and measurable operating efficiency at the center.

Reliability at scale ↗

AI systems

Building useful multi-agent platforms

Built and operate web3claw and OpenClaw: an orchestrated AI platform designed to turn specialized agents into practical workflows for a live member base.

Agents that do work ↗

On-chain engineering

Shipping production smart contracts

Designed and shipped production Solidity systems on Sonic L1 across token, NFT, and matrix logic — with a focus on parity, upgrade discipline, and real users.

Built for production ↗

03 / Principles

How I think when the stakes are real.

Reliability is a feature.

Novelty means little if the system fails when people depend on it.

Complexity should become clarity.

The job is not to display technical depth. It is to turn that depth into sound decisions.

New technology must earn its place.

Cloud, AI, and blockchain matter when they improve the outcome — not because they are fashionable.

Builders stay close to the work.

Leadership is stronger when it remains grounded in systems, users, constraints, and execution.

04 / Now

Building at the edge of operations and emerging tech.

My current focus is on AI-native IT operations, resilient cloud contact centers, voice systems, agent orchestration, and secure on-chain product infrastructure.

AI-native operationsAmazon ConnectVoice AILLM orchestrationRAGSolidityInfrastructure reliability

05 / Contact